[T]condiciones generales de novatel[/T]
Luggage
Only accept two bags per passenger with a maximum weight of 20 kg Our drivers can charge for extra baggage, if they see fit. Luggage is not assured. Novatel is not responsible for loss or damage. Hand luggage is the sole responsibility of the traveler.
Cancellations
The delayed arrival of a flight to Novatel not responsible for loss of connection with our service and will not result in any claims or damages. Any passenger who does not have the "voucher" stand to show the driver, you will need to pay their place.
To cancel a ticket, you have to perform 48 hours in advance with a 10% penalty. If you cancel between 48 hours and 2 hours before departure, the penalty is 30%.
Failure to submit to the output, the total loss will amount paid. Disclaimer: Because of damage to road, traffic jams, traffic accidents, natural disasters or other contingencies, Novatel, not responsible for the costs to our customers. If this occurs, the passenger will be entitled to continue their journey on another vehicle.
All passengers who have purchased roundtrip tickets will be forced to call tel. (376) 803789, to re-confirm time, date and place of collection in Andorra.
Failure to comply with this requirement may result in losing your ticket.
Novatel will not be responsible if the traveler is not the place and schedule. We accept no TAXI service charge, for this reason. Novatel services between Andorra and Barcelona airports, Toulouse and Girona are regular line officers are the times of departure of the bus station. Novatel not be liable for travelers on the ground that is not in the proper time to exit.
Always ask your ticket to the driver, is the only document that proves their presence in our coach and that makes travel cover provided under contract with the insurance company in case of accident.
All our vehicles have a complaints book available to our valued clients.
Administrative formalities
All passengers must be properly documented to cross the border. Novatel disclaims all liability i can not take in any case, the expenses that may arise from the absence of such documents or the failure to observe the requirements of customs, police, tax authorities i / or administrative.
Keep your ticket and proof of luggage, have to file if requested by any control agent. Novatel Inc. undertaking urban passenger transport by road (Aut 907953X commerce) is the concessionaire of the lines from Andorra to the airports of Barcelona, ??Toulouse and Girona. The bearer of this note acknowledges having taken note of the above.